Most business owners and manufacturers always say, “The customer is king” but their attitude does not always reflect this reality. In many industries, the ultimate aim is to make profit and expand the business. In the quest for profit, some manufacturing companies sacrifice integrity and customer safety for a high profit margin. Now, this is clearly wrong and this is why there are laws protecting consumers from the excesses of these money-minded business owners.
Warnings on Products
Manufacturers of cigarettes and certain alcoholic drinks are required to include a warning on the products they are selling. The purpose of this caveat is to alert the consumer to the dangers of the product. In cases where this warning is not explicit, the consumer can sue the manufacturer for damage caused by the product in question. In addition, some manufacturers are prohibited from advertising their products because these adverts might mislead the public and glamorize a dangerous product.
Another law that protects consumers is the one that mandates manufacturers to list all the active ingredients contained in their products. This purpose of this law is to protect the consumer. You should know the ingredients of any product you want to buy. This way, you can refuse to buy the product if it contains ingredients that are bad for your health.
Drugs, toothpaste, cosmetics and processed foods must have expiry dates on the pack of each product. This is because these products have a shelf life. This means that consumers should consume or use these products within a certain period. If the products expire, they become dangerous to users and should be destroyed.
Officially, the customer is king but business owners and manufacturers do not always treat customers like royalty. This is why regulators have laws protecting consumers from some of these manufacturers.